HOW TO ADDRESS SELF-PAY COLLECTIONS DURING A PANDEMIC AND BEYOND

August 19, 2020
1:00 PM - 2:00 PM
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The difficulty of collecting patient balances is an ongoing reality for revenue cycle leaders. With COVID-19 forcing millions of people out of work, self-pay balances are at even greater risk as consumers tighten their purse strings and reprioritize expenses. This presents a dilemma for providers in their local communities: how to ethically pursue patient balances while demonstrating empathy and understanding of the situation? This webinar will examine self-pay collection strategies that provide a transparent and patient-friendly billing experience during the pandemic and beyond. (Note: as a reference, please refer to the following blog on this topic.

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