Historically, medical practices have been bogged down with addressing the day-to-day challenges of the organization, making it difficult to strategically manage their revenue cycles. This session will show how to (1) measure key performance indicators benchmarking against HFMA MAP Keys (2) conduct a workflow assessment highlighting common inefficiencies and (3) implement enhanced processes utilizing process improvement tools.

Learning Objectives:

• Review key performance indicators and benchmark the organizations against HFMA MAP Keys

• Evaluate revenue cycle management workflow processes and tools to identify opportunities

• Leverage process improvement tools to implement enhanced processes

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